:root{
  --ink:#101012; --ink2:#16161a; --bone:#f4f1ea; --bone2:#ece8df;
  --gold:#b08d4a; --gold2:#c9ab72; --mute:#5c5c62; --line:rgba(16,16,18,.12);
  --serif:'Cormorant Garamond',Georgia,serif; --sans:'Inter',-apple-system,sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth}
body{font-family:var(--sans);background:var(--bone);color:var(--ink);-webkit-font-smoothing:antialiased}
a{color:inherit;text-decoration:none}
::selection{background:var(--gold);color:#fff}

/* nav */
#topnav{position:sticky;top:0;z-index:50;background:rgba(244,241,234,.9);backdrop-filter:blur(14px);border-bottom:1px solid var(--line)}
.nav-in{display:flex;align-items:center;justify-content:space-between;padding:14px 4vw;gap:16px}
.brand{display:flex;align-items:center;gap:12px}
.brand img{height:30px;width:auto}
.brand span{font-size:13px;font-weight:600;letter-spacing:.34em;text-transform:uppercase}
.brand em{font-family:var(--serif);font-style:italic;color:var(--gold);letter-spacing:.1em;text-transform:none;font-size:16px;margin-left:2px}
.nav-links{display:flex;gap:26px;align-items:center;flex-wrap:wrap}
.nl{font-size:11px;letter-spacing:.22em;text-transform:uppercase;color:var(--mute);transition:color .25s}
.nl:hover{color:var(--ink)}
.nl.gold{color:var(--gold);border:1px solid rgba(176,141,74,.4);padding:9px 18px;border-radius:999px}
.nl.gold:hover{background:var(--gold);color:#fff}

/* scaffolding */
.page{min-height:70vh;padding:9vh 4vw 12vh;max-width:1180px;margin:0 auto}
.eyebrow{display:flex;align-items:center;gap:12px;font-size:11px;letter-spacing:.32em;text-transform:uppercase;color:var(--gold);margin-bottom:18px}
.eyebrow::before{content:"";width:38px;height:1px;background:var(--gold)}
h1.display{font-family:var(--serif);font-weight:400;font-size:clamp(38px,5.4vw,72px);line-height:1.05;margin-bottom:26px}
h1.display em{font-style:italic;color:var(--gold)}
.lead{max-width:520px;font-size:15px;line-height:1.8;color:var(--mute)}
.sec{font-size:11px;letter-spacing:.3em;text-transform:uppercase;color:var(--gold);margin:0 0 16px;font-weight:600}
.tiny{font-size:11.5px;color:var(--mute);margin-top:14px}
.empty{padding:34px;border:1px dashed var(--line);border-radius:6px;text-align:center;color:var(--mute);font-size:14px}
.empty.small{padding:20px;margin:10px 0}
.flash{max-width:1180px;margin:18px auto 0;padding:14px 20px;border-radius:6px;font-size:13.5px}
.fl-ok{background:rgba(176,141,74,.12);border:1px solid rgba(176,141,74,.35);color:#7a5f2c}
.fl-err{background:rgba(180,60,60,.08);border:1px solid rgba(180,60,60,.3);color:#8f3434}

/* buttons */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-size:11.5px;letter-spacing:.2em;text-transform:uppercase;
  padding:15px 28px;border-radius:999px;transition:all .3s;cursor:pointer;border:0}
.btn.gold{background:var(--gold);color:#fff}
.btn.gold:hover{background:var(--gold2);transform:translateY(-1px)}
.btn.ghost{border:1px solid var(--ink);color:var(--ink)}
.btn.ghost:hover{background:var(--ink);color:#fff}
.btn.wide{width:100%}
.actions{display:flex;gap:14px;flex-wrap:wrap;margin:30px 0 8px}

/* hero (landing) */
.hero{padding-top:4vh}
.hero-cards{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:8vh}
.hc{background:var(--bone2);border-radius:6px;padding:26px 24px;position:relative}
.hc b{font-family:var(--serif);font-style:italic;color:var(--gold);font-size:15px}
.hc h4{font-family:var(--serif);font-weight:400;font-size:24px;margin:8px 0 8px}
.hc p{font-size:13px;line-height:1.7;color:var(--mute)}

/* auth pages */
.auth{max-width:520px;margin:0 auto}
.alt{margin-top:22px;font-size:13.5px;color:var(--mute)}
.alt a{border-bottom:1px solid rgba(176,141,74,.4);color:var(--gold)}

/* cards & forms */
.card{background:#fff;border:1px solid var(--line);border-radius:8px;padding:30px 28px;box-shadow:0 16px 44px rgba(16,16,18,.05)}
.form{margin-top:26px;display:flex;flex-direction:column;gap:18px}
.form label{display:flex;flex-direction:column;gap:8px;font-size:10.5px;letter-spacing:.24em;text-transform:uppercase;color:var(--mute);font-weight:600}
.form input,.form select,.form textarea{font-family:var(--sans);font-size:15px;color:var(--ink);background:var(--bone);
  border:1px solid var(--line);border-radius:6px;padding:13px 14px;outline:none;transition:border .25s, box-shadow .25s;letter-spacing:normal;text-transform:none}
.form input:focus,.form select:focus,.form textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px rgba(176,141,74,.15)}
.form input[type=file]{padding:10px;font-size:12.5px}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:18px}
.form-page{max-width:760px}

/* dashboard */
.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin:34px 0 44px}
.stat{background:#fff;border:1px solid var(--line);border-radius:8px;padding:24px}
.stat b{font-family:var(--serif);font-weight:400;font-size:44px;line-height:1;display:block}
.stat span{font-size:10.5px;letter-spacing:.26em;text-transform:uppercase;color:var(--mute);display:block;margin-top:8px}
.stat.cta{display:flex;align-items:center;justify-content:center;background:var(--ink);border-color:var(--ink)}
.dash h3.sec,.list h3.sec{margin-top:8px}

/* requests list */
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin:26px 0 18px}
.tab{font-size:10.5px;letter-spacing:.2em;text-transform:uppercase;padding:9px 16px;border-radius:999px;border:1px solid var(--line);color:var(--mute);transition:all .25s}
.tab:hover{border-color:var(--ink);color:var(--ink)}
.tab.on{background:var(--ink);border-color:var(--ink);color:#fff}
.req-list{display:flex;flex-direction:column}
.req-row{display:grid;grid-template-columns:150px 1fr 150px 90px;gap:16px;align-items:center;padding:20px 18px;border-bottom:1px solid var(--line);border-radius:6px;transition:background .2s}
.req-row:hover{background:rgba(255,255,255,.75)}
.req-row .ref{font-size:11px;letter-spacing:.18em;color:var(--gold);font-weight:600}
.req-row .ttl{font-family:var(--serif);font-size:21px;line-height:1.2}
.req-row .ttl small{display:block;font-family:var(--sans);font-size:11px;color:var(--mute);letter-spacing:.06em;margin-top:3px;text-transform:none}
.req-row .date{font-size:11.5px;color:var(--mute);text-align:right}

/* chips */
.chip{display:inline-flex;align-items:center;justify-content:center;font-size:9.5px;letter-spacing:.2em;text-transform:uppercase;
  padding:7px 13px;border-radius:999px;white-space:nowrap}
.chip.big{font-size:10.5px;padding:9px 18px}
.chip::before{content:"";width:5px;height:5px;border-radius:50%;margin-right:7px;background:currentColor}
.st-sub{background:rgba(90,90,96,.1);color:#55555c}
.st-rev{background:rgba(176,141,74,.14);color:#8a6d35}
.st-mod{background:rgba(60,90,160,.12);color:#3c5aa0}
.st-pri{background:rgba(150,80,160,.12);color:#85519a}
.st-com{background:rgba(50,120,80,.13);color:#2f7a52}

/* detail */
.back{font-size:11px;letter-spacing:.24em;text-transform:uppercase;color:var(--mute);display:inline-block;margin-bottom:26px}
.back:hover{color:var(--gold)}
.detail-head{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-wrap:wrap}
.rush{color:#a04b2f;font-weight:600}
.timeline{display:flex;margin:34px 0 40px;position:relative}
.timeline::before{content:"";position:absolute;top:7px;left:0;right:0;height:1px;background:var(--line)}
.step{flex:1;position:relative;padding-top:26px;padding-right:10px}
.step i{position:absolute;top:0;left:0;width:15px;height:15px;border-radius:50%;border:1px solid var(--mute);background:var(--bone)}
.step.done i{background:var(--gold);border-color:var(--gold)}
.step.now i{box-shadow:0 0 0 5px rgba(176,141,74,.2)}
.step b{font-size:10px;letter-spacing:.2em;text-transform:uppercase;color:var(--mute);font-weight:500}
.step.done b{color:var(--ink)}
.step.now b{color:var(--gold);font-weight:600}
.detail-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:20px;align-items:start}
.meta{display:grid;grid-template-columns:1fr 1fr;gap:14px 22px;margin-bottom:20px}
.meta div{border-bottom:1px solid var(--line);padding-bottom:12px}
.meta dt{font-size:10px;letter-spacing:.26em;text-transform:uppercase;color:var(--gold);margin-bottom:5px}
.meta dd{font-family:var(--serif);font-size:19px}
.notes{font-size:14px;line-height:1.75;color:var(--mute);margin-bottom:22px}
.files{display:flex;flex-direction:column;gap:8px;margin-bottom:8px}
.file{display:flex;justify-content:space-between;gap:12px;font-size:13px;padding:12px 14px;border:1px solid var(--line);border-radius:6px;transition:border .25s}
.file:hover{border-color:var(--gold);color:var(--gold)}
.file span{color:var(--mute);font-size:11px}
.admin-box{margin-bottom:20px;background:var(--ink);border-color:var(--ink)}
.admin-box .sec{color:var(--gold2)}
.thread{display:flex;flex-direction:column;gap:12px;margin-bottom:18px;max-height:420px;overflow:auto;padding-right:4px}
.msg{background:var(--bone);border-radius:8px;padding:14px 16px}
.msg.admin{background:rgba(176,141,74,.1);border:1px solid rgba(176,141,74,.25)}
.msg b{font-size:10px;letter-spacing:.22em;text-transform:uppercase;color:var(--gold);display:block;margin-bottom:6px}
.msg p{font-size:14px;line-height:1.65}
.msg time{font-size:10.5px;color:var(--mute);display:block;margin-top:8px}
.reply textarea{width:100%;font-family:var(--sans);font-size:14px;border:1px solid var(--line);border-radius:6px;padding:12px;background:var(--bone);resize:vertical;outline:none}
.reply textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px rgba(176,141,74,.15)}
.reply .btn{margin-top:12px}

/* footer */
.foot{display:flex;justify-content:space-between;gap:14px;flex-wrap:wrap;padding:26px 4vw;border-top:1px solid var(--line);
  font-size:11px;letter-spacing:.08em;color:var(--mute)}
.foot em{font-family:var(--serif);font-style:italic;font-size:13.5px;color:var(--gold)}

@media(max-width:860px){
  .grid2{grid-template-columns:1fr}
  .stats{grid-template-columns:1fr 1fr}
  .hero-cards{grid-template-columns:1fr}
  .req-row{grid-template-columns:1fr auto;grid-template-areas:"ref chip" "ttl ttl" "date date"}
  .req-row .ref{grid-area:ref}.req-row .ttl{grid-area:ttl}.req-row .chip{grid-area:chip}.req-row .date{grid-area:date;text-align:left}
  .detail-grid{grid-template-columns:1fr}
  .timeline{flex-wrap:wrap;gap:14px 0}
  .timeline::before{display:none}
  .step{flex:1 1 33%}
  .nav-links{gap:14px}
  .nl{font-size:10px}
}